AI for People Experience: Core

This course makes AI part of how a people experience team runs the employee journey. Learners use AI to map journey moments, produce onboarding and internal comms programs, analyze pulse surveys into evidence-backed themes, and plan events and recognition programs faster. They finish running their core programs with AI woven into each step - while keeping employee data protected throughout.

What this course covers

The course runs across 10 topics, each one a short adaptive session rather than a recorded lecture. The tutor explains the idea, works an example, checks understanding, and adjusts the next step to the answer given.

Protecting Employee Data in AI Workflows — Remove names, salaries, and private notes from spreadsheets before pasting into AI tools. Choose the right privacy settings.
Mapping Journey Moments and Finding Gaps — Analyze employee touchpoints from offer letter to first anniversary. Spot friction points where new hires feel lost.
Designing Cohort Onboarding Programs — Create a clear 30-60-90 day onboarding roadmap. Draft welcome schedules and manager check-in guides using tailored prompts.
Drafting Clear Internal Communications — Turn bulleted policy updates into warm, easy-to-read team announcements. Adapt tone for email, chat, and intranet posts.
Preparing Pulse Survey Data for AI Analysis — Clean open-text survey comments in a spreadsheet. Strip identifying details while keeping the core feedback intact.
Extracting Themes and Supporting Quotes — Prompt AI to cluster hundreds of survey rows into distinct themes. Pull out direct quotes that illustrate each theme.
Choosing Actions from Survey Insights — Review conflicting feedback on return-to-office plans. Decide which people team initiatives to fund and run first.
Building Meaningful Recognition Programs — Create AI prompts that help managers write specific, values-based praise. Set up criteria for quarterly team awards.
Planning Culture Events and Offsite Logistics — Generate run-of-show schedules, supply checklists, and activity prompts for company all-hands and team offsites.
Creating Your People Experience AI Routine — Assemble your tested prompts into a reusable team library. Establish standard review steps before publishing any AI output.

Skills you build

Results are measured against named skills in the OneRange taxonomy of more than 10,000 skills, so a manager sees proficiency per skill rather than a completion tick.

Who it is for

People experience managers and people operations teams. The material is pitched at intermediate level, and takes roughly 120 minutes at a typical pace. Because every session adapts, someone who already knows a topic moves through it quickly instead of sitting through an explanation they do not need.

It sits in the Function: People Experience track of the Vero AI Catalog, and can be assigned to one person, a team, or the whole company.

How it is delivered and assessed

Delivery is conversational and interactive, including branching scenario, guided lab exercises. There is no video to sit through and no slide deck to click past.

Understanding is checked with a lab assessment of 5 items, with a pass mark of 70%.

Administrators can copy this course into their own library and adapt it — edit the outline, change the duration, swap the assessment format, or ground it in internal documentation so answers cite the company's own source material.

Also in this track

AI for People Experience: Essentials — Learners will be able to use AI for the everyday work of people experience: employee communications, onboarding help, and making sense of feedback. The course covers drafting messages that sound human, summarizing survey comments into themes, and answering common employee questions with the handbook open. They leave with three habits they can use this week, and clear rules about keeping personal details out of prompts.
AI for People Experience: Advanced — An advanced course for people experience professionals ready to run programs at organizational scale. Learners build always-on listening from surveys, exit notes, and channel sentiment, automate journey touchpoints like onboarding sequences and milestone moments, and measure program impact with dashboards a CFO would accept. Equal weight goes to the guardrails: consent, anonymity thresholds, and where automated personalization must stop.
AI for People Experience Pathway — Bring AI into every stage of the employee journey, from everyday comms to programs at scale.

Frequently asked questions

How long does this course take?

It runs roughly 120 minutes at a typical pace. Because every session adapts, someone who already knows a topic moves through it quickly instead of sitting through an explanation they do not need.

How is it assigned to a team?

An administrator assigns it from the Vero dashboard to one person, a team, a department or the whole company, and sees progress and results per person and per skill.

Can we customise it with our own documents and terminology?

Yes. Administrators can copy this course into their own library and adapt it — edit the outline, change the duration, swap the assessment format, or ground it in internal documentation so answers cite the company's own source material.

Course code FUN-PX.